Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Social Media Research

Keely Symons offers social media benchmarking and shopper experience assessment.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Mystery Shopping

Keely Symons uses unbiased third-party shoppers to gather actionable data for you.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

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Lifetime Value Analysis

Keely Symons analyzes your data to identify your most valuable customers.

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